MYDV - Fuelling Your Dealership Business
Legal Documentation

Privacy Policy

Your privacy is important to us. This policy explains how MydealershipView collects, uses, and protects your information.

Last updated: January 15, 2024

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when registering for MydealershipView services, including your name, email address, phone number, business name, and professional title.

Business Data

We collect dealership-related information such as inventory data, customer records, sales information, and financial data that you input into our platform for business management purposes.

Usage Information

We automatically collect information about how you use our services, including login times, features accessed, and system interactions to improve our platform and provide better support.

How We Use Your Information

Service Provision

We use your information to provide and maintain MydealershipView services, process transactions, manage your account, and deliver the platform features you've subscribed to.

Communication

We may use your contact information to send service updates, security alerts, support messages, and occasional marketing communications about relevant platform features.

Platform Improvement

We analyze usage patterns and feedback to enhance our services, develop new features, and optimize platform performance for all users.

Data Protection & Security

Encryption

All data transmitted to and from MydealershipView is encrypted using industry-standard SSL/TLS protocols. Your sensitive business data is encrypted at rest using AES-256 encryption.

Access Controls

We implement strict access controls ensuring only authorized personnel can access your data, and only when necessary for service provision or technical support.

Regular Audits

Our security measures are regularly audited and updated to maintain the highest standards of data protection and comply with industry best practices.

Data Sharing & Third Parties

Service Providers

We may share your information with trusted third-party service providers who assist in platform operations, such as cloud hosting services, payment processors, and analytics tools.

Legal Requirements

We may disclose information when required by law, to protect our rights, prevent fraud, or respond to legal processes such as subpoenas or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets, with continued protection under this policy.

Third-Party Integrations & Data Sharing

Calendar & Email Integration

We integrate with Google Calendar, Google Gmail, Microsoft Outlook Calendar, and Microsoft Outlook Mail to provide scheduling and communication features within our platform. When you connect these services, we access and store calendar events, availability information, and email messages necessary to provide our services. We may read, modify, and delete calendar events and emails as required for core platform functionality. Data is accessed only with your explicit authorisation through OAuth authentication. You can revoke access at any time through your Google/Microsoft account settings. We do not share this data with third parties except as necessary to provide our services.

Advertising Platform Integration

We integrate with Meta Business Suite (Facebook/Instagram Ads) and Google Ads to enable advertising campaign management. When you connect these platforms, we access your advertising account data, campaign performance metrics, and audience insights. We may create, modify, and manage advertising campaigns on your behalf, and store advertising performance data to provide analytics and reporting. We do not use your advertising data for any purpose other than providing our platform services. You can disconnect these integrations at any time through your account settings.

Data Processing

Data accessed through these integrations is stored securely using industry-standard encryption, used solely to provide the features and services you’ve requested, not sold or shared with third parties for their marketing purposes, retained only as long as necessary to provide our services or as required by law, and subject to the privacy policies of Google, Microsoft, and Meta respectively.

Your Controls

You maintain control over your connected accounts and can revoke access to any integration at any time, export your data upon request, request deletion of data associated with disconnected integrations, and review what data we’ve accessed through your account dashboard.

External Privacy Policies

For more information about how these third-party services handle your data, please refer to: Google Privacy Policy: https://policies.google.com/privacy, Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement, Meta Privacy Policy: https://www.facebook.com/privacy/policy

Your Rights & Choices

Access & Correction

You have the right to access, update, or correct your personal information through your account settings or by contacting our support team.

Data Deletion

You may request deletion of your personal data, subject to legal retention requirements and legitimate business needs. Account deletion will permanently remove your data.

Communication Preferences

You can opt out of marketing communications at any time through your account settings or unsubscribe links in emails. Essential service communications will continue.

International Data Transfers

Cross-Border Processing

Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers.

Compliance Standards

We comply with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations when processing your information.

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.

support@mydealershipview.com